Management

Why Teams Fail by Stephen Balzac
Team failure or success is determined in the first few weeks. Learn what common mistakes to avoid.

Establishing Metrics For Quality by Sam Miller
We all know how important quality is in the success of any business, right? In fact, promising quality and delivering well on that promise could mean customer satisfaction and retention in the long run. Thus, it would be more than appropriate for any business to invest on the development of metrics for quality.

In Search of Relevant Metrics Examples by Sam Miller
If you plan to use metrics as part of your company's performance evaluation system, you would not have a difficult time looking for metrics examples online. What exactly are metrics? What makes them indispensable to companies nowadays?

Getting Your Values and Business Growth Right on Track by John Logar
Many organisations role out marketing, CRM, and loyalty programmes without establishing what is important to the customers they are about to inflict their ideals and offers upon with reckless abandon with little thought as to why. You can encourage your staff to deliver excellent customer service until the cows come home, and you can buy a top-of-the-line CRM system. But if your organisation isn't clear on its values - on what it stands for - you'll very likely undermine your efforts.

Employees and the Media by Janet Boulter
Does your company have an internal communications program that includes training your employees on your corporate policies for the media and the public? If not, you need to help your employees understand how to best communicate with the media.

Turning Roadblocks Into Detours by Tracy Collins
Failures are what you perceive them to be. To me, a failure is not something you necessarily fail at, it's something that didn't go the way you planned and you didn't learn from them.

How a Balanced Scorecard For Education Evaluation Should Be by Sam Miller
As the number of enrollees increases and educational inputs become more demanding each year, an educational organization must find ways to make its goals and strategies work. Measuring, as most experts say, is one of the top ways to know whether an institution trails on the right track. The balanced scorecard for education evaluation is the fitting method to evaluate how far and how effective the school has gone in terms of educational inputs.

Take Care of Your Problems With a Business Health Check by Brian J Kelly
When running a business, or even just working in one, you are bound to face problems from time to time. But it is up to you to respond to these problems and get them resolved with a business health check before they turn into a monster.

Information Management System in the Jet Age - Pit Holes That Managers Need to Avoid by Chinweike Okwuduche
What is news now, quickly becomes outdated in the next few minutes. Managers always find themselves in a tight corner trying to grasp with as much information as is possible for them to get. Business managers has been exposed to more resources to the extent that lack of "data" is no longer an excuse for not making an informed economic decision but, inappropriate use of those data.

Overall Equipment Effectiveness (OEE) by Tim Kilboy
A General Discussion of Overall Equipment Effectiveness (OEE) with Calculation Methods. OEE (Overall Equipment Effectiveness) can be described as a universally accepted set of metrics that bring clear focus to the key success drivers for manufacturing enterprises.

Use Your Information Technology Department to Improve Merger and Acquisition Results! by William Duncan
When your company did it's most recent acquisition, or when it was acquired by another company, what role did your Chief Information Officer play? Chances are, your CIO could have contributed more to the company's success. It's no secret that mergers and acquisitions (M&A) often yield disappointing financial results. However, many people don't realize that IT can be pivotal in reclaiming lost synergy, and making those elusive earnings materialize.

5 Keys to Motivating Your Employees by William Duncan
Having trouble keeping your employees motivated? Here are five tips that have served me well in executive positions at Fortune 500 companies for over three decades.

In Business and Life - Time is Relative by Ben Carlsen
Managers frequently feel the pressure of deadlines, and day-to-day concerns about "too much work" and "too little time." How much of this is REAL, and how much is perception? Einstein's Theory of Relativity may provide some clues.

Finding the Right Fit Between Organization Values and Employee Values - 5 Useful Steps by Barbara Brown, Ph.D.
Sometimes you and your employees are not on the same page when it comes to what you value. If you discover this "during" the hiring process, you can pass on the candidate. But what do you do if you discover this "after" the hiring process? This article gives you 5 Steps to use in both instances. Use them to determine who is the right fit for your organization and to reinforce the "common values" that you and your employees have.

What Makes a Good Office Manager? by Steve Hill
Being an office manager is not as easy as some people might expect. It is an extremely important role within an organisation and there are various qualities that a good office manager should possess. So what makes a good and respected office manager?

Eight Leadership Qualities Necessary to Cut the Mustard by Lawrence Losoncy
There are core characteristics that make for good leaders. We are in the midst of an election season in which leadership qualities in political leaders are being discussed at length. This can be a good reminder to consider what is required of business leaders. Leadership in business is vital to the business and all who work in the business or share ownership.

A Lot of Improvement - A Bit of Sense by Mark Randig
It seems that every business owner I've met lately is at least willing to acknowledge that, to remain competitive in today's marketplace, they must look for ways to continuously improve their programs, processes, products and/or services. As we begin to establish a dialogue on this subject however, the discussion rapidly turns to sales, profit margins and market share; little more is said on how such improvements would occur, or in the longer term, on how such a system of on-going improvements would be sustainable.

Managing Generation Y Employees by Alvin Albert
Dozens of articles and books have been written about the new generation of employees. We know why these twenty-somethings are different from Baby Boomers and what they want out of work and life, but what do we do with this knowledge. Here are three tips for managing Generation Y employees.

Types of Difficult Employees by Elizabeth Best
Most managers experience having difficult team members and coworkers. It's uncomfortable but this problem cannot be ignored in the hope it will go away. People who undermine the work of a team have to be dealt with effectively for the team to be successful. This article provides the background you'll need to deal with difficult employees. It explains what sort of people you're dealing with. Once you have this information, you'll have greater understanding of your problem and therefore be able to deal with it more reflectively. Next, you'll want to read "Tips for managing difficult employees".

Managing Generation Y in the Workplace by Elizabeth Best
Is everything about to change for Generation Y? How will they deal with a recession, the uncertainty of an economic downturn and the big changes in the employment market? Why may Generation Y be affected by recession more that other generations?

Does Your Accountant Provide Value, Or Are They Just a Cost by Peter Lawless
There are professionals out there who offer services that can really enhance your business, and as a result your wealth. This brief article looks at some of the areas you could be looking at.

Project Management - Art Or Profession? by Hans Bool
Management means order, control and this is truer for project management than for operational management. Operational management is more prone to the opportunities that popup day to day; it requires a more flexible approach. Project management is more focused on a single objective and that must be achieved.

5 Steps to Optimize Your Inventory by Peter T Clarke
It is an essential requirement for almost every company to be able to meet customers' requested service levels with a minimum amount of inventory. This means having the right products in stock and virtually nothing else. Excess stock means excess capital outlay, which has a massive impact on bottom line profitability. However, this aim has to be balanced against the potential damage of having insufficient stock leading to lost sales, lost customers and a negative impact on bottom line profitability.

Make Your Business the Main Business in Your Industry! by Matthew So
By investing in a colour brochure print is only one of the many ways to take business matters seriously. This is focusing on advertisement for your business therefore you may be able to special a certain spot in the industry that you are investing in. There are other kinds of marketing schemes here are main important areas that you need to focus on.

Leadership Style in a Coffee Cup by Shirley Lee
There are many models and studies on leadership style. Three possible styles using gourmet coffee variations and caffeine levels to portray leadership traits and levels of control are presented. Many leaders will adapt to work situations by taping into different styles.

Six Sigma Training For the Banking Industry by Tony Jacowski
Six Sigma has developed and shown good results in the manufacturing industry. However, the concepts and tools of Six Sigma are such that they can be used in any industry; service, banking, help desk functions and many more. In the banking sector, it gives a major boost the quality of services rendered.

Managing Your Documents by Jon Hillis
Learn how to reduce paper usage, costs and confusion with Document Management Systems. Take advantage of the knowledge required to increase workflow in your office.

Hidden Treasures of Short Courses by Kingsley Igwenazor
Short courses are short cuts to top positions. Such courses are offered by institutions all over the world either to its internal staffs or to the interested general public. Such learning sessions are solely packaged to upgrade the persons knowledge.